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<rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>Infinite360 - case studies</title><link>https://infiante360techacademy.com/</link><description>Infinite360 - case studies from Infinite360: Adobe MarTech, AEP, AJO, CJA and Agentic AI.</description><language>en</language><atom:link href="https://infiante360techacademy.com/feeds/case-studies.xml" rel="self" type="application/rss+xml"/><item><title>Banking Customer 360 and cross-sell on Adobe Experience Platform</title><link>https://infiante360techacademy.com/case-studies/banking-customer-360-cross-sell.html</link><guid isPermaLink="true">https://infiante360techacademy.com/case-studies/banking-customer-360-cross-sell.html</guid><category>Case studies</category><pubDate>Sun, 11 Oct 2026 09:00:00 +0000</pubDate><description>This banking case study builds a governed Customer 360 on Adobe Experience Platform from core banking, CRM, web and app data, then uses Real-Time CDP audiences and Journey Optimizer to recover abandoned loan applications and run consent-aware cross-sell journeys. It is delivered on the Infinite360 banking simulator with synthetic data.</description></item><item><title>Airline mobile engagement and journey orchestration</title><link>https://infiante360techacademy.com/case-studies/airline-mobile-journey-orchestration.html</link><guid isPermaLink="true">https://infiante360techacademy.com/case-studies/airline-mobile-journey-orchestration.html</guid><category>Case studies</category><pubDate>Sun, 11 Oct 2026 09:00:00 +0000</pubDate><description>This airline case study connects mobile app events, bookings and loyalty data in Adobe Experience Platform, then orchestrates booking-to-boarding journeys and disruption notifications in Journey Optimizer with event-based personalisation. It runs on the Infinite360 airline simulator using synthetic passenger and flight data.</description></item><item><title>Hospitality loyalty, service journeys and operational analytics</title><link>https://infiante360techacademy.com/case-studies/hospitality-loyalty-personalisation.html</link><guid isPermaLink="true">https://infiante360techacademy.com/case-studies/hospitality-loyalty-personalisation.html</guid><category>Case studies</category><pubDate>Sun, 11 Oct 2026 09:00:00 +0000</pubDate><description>This hospitality and services case study builds loyalty-aware customer profiles in Adobe Experience Platform, runs service and loyalty journeys in Journey Optimizer, attributes offers to outcomes and reports operational performance in Customer Journey Analytics. It runs on the Infinite360 hospitality simulator with synthetic guest and service data.</description></item><item><title>Insurance policy onboarding, claims and renewal automation</title><link>https://infiante360techacademy.com/case-studies/insurance-policy-onboarding-renewal.html</link><guid isPermaLink="true">https://infiante360techacademy.com/case-studies/insurance-policy-onboarding-renewal.html</guid><category>Case studies</category><pubDate>Sun, 11 Oct 2026 09:00:00 +0000</pubDate><description>This insurance case study unifies policy, claims and digital data in Adobe Experience Platform and uses Journey Optimizer to onboard new policyholders, keep them informed during claims and automate renewal reminders with retention offers. It runs on the Infinite360 insurance simulator using synthetic policyholder data.</description></item><item><title>Telecom churn prevention and subscriber lifecycle journeys</title><link>https://infiante360techacademy.com/case-studies/telecom-churn-prevention.html</link><guid isPermaLink="true">https://infiante360techacademy.com/case-studies/telecom-churn-prevention.html</guid><category>Case studies</category><pubDate>Sun, 11 Oct 2026 09:00:00 +0000</pubDate><description>This telecom case study brings subscriber, usage, network-event and digital data into Adobe Experience Platform, builds churn-risk and upgrade audiences in Real-Time CDP and orchestrates save, upgrade and network-event journeys in Journey Optimizer. It runs on the Infinite360 telecom simulator using synthetic subscriber data.</description></item><item><title>End-to-end AEP implementation: schema to activation</title><link>https://infiante360techacademy.com/case-studies/aep-end-to-end-implementation.html</link><guid isPermaLink="true">https://infiante360techacademy.com/case-studies/aep-end-to-end-implementation.html</guid><category>Case studies</category><pubDate>Sun, 11 Oct 2026 09:00:00 +0000</pubDate><description>This case study walks through a complete Adobe Experience Platform implementation: XDM schema design, identity namespaces, batch and streaming ingestion, Query Service validation, segmentation and activation to destinations. It is the core project in the Infinite360 AEP Simulator and the foundation for every industry case study.</description></item><item><title>Running an Adobe MarTech consulting engagement</title><link>https://infiante360techacademy.com/case-studies/martech-consulting-engagement-simulation.html</link><guid isPermaLink="true">https://infiante360techacademy.com/case-studies/martech-consulting-engagement-simulation.html</guid><category>Case studies</category><pubDate>Sun, 11 Oct 2026 09:00:00 +0000</pubDate><description>This case study simulates a full Adobe MarTech consulting engagement: stakeholder discovery, current-state audit, RTCDP use-case prioritisation, architecture documentation, journey design workshops and a delivery roadmap. It uses the Adobe MarTech Consultant Portal to practise client-facing consulting alongside hands-on delivery.</description></item><item><title>Retail omnichannel identity stitching and troubleshooting</title><link>https://infiante360techacademy.com/case-studies/retail-omnichannel-identity-stitching.html</link><guid isPermaLink="true">https://infiante360techacademy.com/case-studies/retail-omnichannel-identity-stitching.html</guid><category>Case studies</category><pubDate>Sun, 11 Oct 2026 09:00:00 +0000</pubDate><description>This retail case study stitches anonymous browsing, app activity, CRM records and in-store purchases into one Real-Time Customer Profile, then walks through how to troubleshoot a profile that still shows as anonymous after login. It is a scenario used in Infinite360 architect-level troubleshooting sessions with synthetic data.</description></item><item><title>How the AEP career accelerator is delivered</title><link>https://infiante360techacademy.com/case-studies/career-accelerator-delivery-model.html</link><guid isPermaLink="true">https://infiante360techacademy.com/case-studies/career-accelerator-delivery-model.html</guid><category>Case studies</category><pubDate>Sun, 11 Oct 2026 09:00:00 +0000</pubDate><description>The Infinite360 career accelerator combines live online classes, recorded lessons on the learner platform, industry simulators, enterprise-style projects, mentor-led doubt resolution and interview preparation. Learners move from AEP foundations through RTCDP, AJO, CJA, Web SDK and Agentic AI, practising each skill on a project before moving on.</description></item><item><title>Corporate Adobe team enablement model</title><link>https://infiante360techacademy.com/case-studies/corporate-team-enablement-model.html</link><guid isPermaLink="true">https://infiante360techacademy.com/case-studies/corporate-team-enablement-model.html</guid><category>Case studies</category><pubDate>Sun, 11 Oct 2026 09:00:00 +0000</pubDate><description>Corporate enablement starts with a skills baseline, then runs role-based tracks for engineers, analysts, architects and managers, built around labs on your use cases. Assessments track progress, and knowledge transfer connects training to live delivery so teams apply what they learn on current projects.</description></item><item><title>Mentor-led doubt resolution and the learner knowledge base</title><link>https://infiante360techacademy.com/case-studies/mentor-led-doubt-resolution.html</link><guid isPermaLink="true">https://infiante360techacademy.com/case-studies/mentor-led-doubt-resolution.html</guid><category>Case studies</category><pubDate>Sun, 11 Oct 2026 09:00:00 +0000</pubDate><description>Every learner question is captured in a shared doubts log, answered by a mentor with a plain-language explanation and an Adobe documentation reference, then reviewed for recurring themes. Recurring answers become public knowledge-base guides, so each batch benefits from the questions of the batches before it.</description></item></channel></rss>
