Selection test
- The process is stable and documented.
- Inputs and outputs are clear.
- A failure is detectable and recoverable.
- Time saved justifies maintenance.
Build quality in
- Idempotent steps that can be retried safely.
- Alerts on failure, not only success logs.
- Secrets kept in a credential store, never in workflows.
- A named owner and a runbook.
Where people stay in the loop
Approvals for sends, publishing and spend; exception queues for records the workflow cannot classify.
Frequently asked questions
Which tool should we use?
Pick a tool your team can operate and secure. Reliability and ownership matter more than the brand.
How do we avoid brittle automations?
Keep them small, test with sample data, monitor failures and review them periodically.
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