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Data foundation

Identity resolution and profile design consulting

Customer 360 and identity resolution consulting: identity strategy, namespaces, profile design and match-quality checks on Adobe Experience Platform.

Quick answer

Customer 360 consulting turns scattered data into a usable profile. We design the identity strategy, namespaces and primary identities, decide which attributes and events belong in the profile, and set up checks for match quality so audiences and journeys rely on trustworthy data.

What we help with

Identity strategy

Namespaces, primary identities and linking rules.

Profile design

What belongs in the profile versus the data lake.

Quality checks

Merge, duplicate and coverage monitoring.

Use-case alignment

Profile content shaped by the audiences and journeys you need.

How an engagement runs

  1. Define use cases — start from decisions the profile must support.
  2. Design identity — namespaces, graph and profile model.
  3. Validate — test samples and edge cases.
  4. Operate — monitor and adjust.

Scope, delivery model and pricing are agreed per engagement. Product availability depends on your Adobe licences. Infinite360 is independent and not an Adobe partner.

Frequently asked questions

Do we need every source in the profile?

No. Include what your use cases need and keep long history in the warehouse.

How do you check identity quality?

With sampled profile reviews, coverage and duplicate metrics defined during design.

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