Case studies: implementation, training and talent
Implementation case studies across banking, airlines, hospitality, insurance, telecom and retail, plus training delivery and contract-hiring models.
Infinite360 case studies show how we approach Adobe MarTech work: industry implementation projects built on our simulation environments, training delivery models for individuals and corporate teams, and the contract-hiring process that prepares people to contribute from day one. Each one lists scope, architecture, approach and validation - without invented client names or results.
Implementation case studies
Banking Customer 360 and cross-sell on Adobe Experience Platform
Banking case study on Adobe Experience Platform: Customer 360, loan-application journeys, cross-sell audiences and governed real-time personalisation.
Read the case study →Travel & airlinesAirline mobile engagement and journey orchestration
Airline case study: mobile app engagement, booking-to-boarding lifecycle and event-based personalisation with AEP and Adobe Journey Optimizer.
Read the case study →Hospitality & servicesHospitality loyalty, service journeys and operational analytics
Hospitality and services case study: loyalty profiles, customer service journeys, offer attribution and operational analytics on AEP, AJO and CJA.
Read the case study →InsuranceInsurance policy onboarding, claims and renewal automation
Insurance case study on AEP and Journey Optimizer: policy onboarding journeys, claims updates, retention programs and automated renewal campaigns.
Read the case study →TelecomTelecom churn prevention and subscriber lifecycle journeys
Telecom case study: subscriber acquisition, churn-risk audiences, network-event personalisation and lifecycle journeys with AEP, RTCDP and AJO.
Read the case study →Cross-industryEnd-to-end AEP implementation: schema to activation
End-to-end Adobe Experience Platform case study: schema design, identity, ingestion, Query Service, segmentation and activation in one project.
Read the case study →ConsultingRunning an Adobe MarTech consulting engagement
Consulting case study: discovery, architecture documentation, RTCDP use cases and journey design workshops in a simulated Adobe MarTech engagement.
Read the case study →RetailRetail omnichannel identity stitching and troubleshooting
Retail case study: stitching anonymous web, app, CRM and in-store purchases into one AEP profile, with a troubleshooting walkthrough for unstitched profiles.
Read the case study →Training case studies
How the AEP career accelerator is delivered
How the Infinite360 career accelerator is delivered: live classes, recordings, simulators, projects, doubt resolution and interview preparation.
TrainingCorporate Adobe team enablement model
How Infinite360 enables corporate Adobe teams: skills baseline, role-based tracks, project labs, assessments and knowledge transfer into delivery.
TrainingMentor-led doubt resolution and the learner knowledge base
How learner questions on AEP, Web SDK, AJO and CJA are captured, answered with Adobe documentation references and turned into a public knowledge base.
Contract hiring: productive from day one
The people who build these case studies are the profiles we place on contract. Our readiness process is designed so they start on your backlog on day one.
How to read these case studies
Implementation case studies use simulation environments and synthetic data. They show how we would scope, architect, build and validate a program; they are not client engagements and do not claim business results. When a client approves publication of a real engagement, it will be labelled as such.
Frequently asked questions
Are these real client projects?
The implementation case studies are simulation-based projects with synthetic data. We publish real client work only with written approval.
Can you run a similar project for my organisation?
Yes. Start with an architecture review or a discovery call and we will scope it against your use cases.
Related pages
Contract hiring
Contract AEP, RTCDP, AJO, CJA and Web SDK engineers prepared to contribute from day one through simulator projects, readiness checks and…
Simulators
Hands-on simulation environments for AEP, BFSI, airline, hospitality, insurance and telecom scenarios used in Infinite360 bootcamps and…
Use cases
Practical Adobe MarTech use cases with triggers, data, journey logic, channels, measurement and guardrails for retail, BFSI, travel and…
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