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Use case · Cross-industry

Paid media suppression audiences

Cut wasted ad spend with Real-Time CDP suppression audiences: exclude recent purchasers and active customers from paid media, governed by consent.

Quick answer

Suppression audiences in Real-Time CDP remove people who should not see an ad - recent purchasers, active subscribers, people in a service recovery journey - from paid-media campaigns. Audiences are evaluated in streaming or batch, activated to advertising destinations allowed by data governance and consent, and refreshed so suppression stays current.

How it works

Paid media suppression audiencesPAID MEDIA SUPPRESSION AUDIENCES1Eventspurchase etc.2Audiencestreaming3Policy checkgovernance4Destinationad platform5Refreshcontinuous6Measurespend saved
Use-case flow from signal to measurement.

Trigger and data needed

Trigger: streaming audience membership changes

  • Purchase and subscription events
  • Advertising consent
  • Hashed email or other destination identity
  • Governance labels on sensitive data

Audience and journey logic

  1. Define suppression rules with marketing
  2. Build streaming audiences
  3. Check data usage policies for the destination
  4. Activate with the destination's identity
  5. Keep refresh frequency aligned to the campaign
  6. Review match rates

Channels

  • Search ads
  • Social ads
  • Display/programmatic

How to measure it

  • Spend on suppressed users before vs after
  • Match rate at the destination
  • Cost per acquisition change

Guardrails

  • Activate only with advertising consent
  • Never send sensitive labelled attributes
  • Document refresh latency

See it in a case study

This use case is implemented in the related case study.

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