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Module 05: Intelligent Services

AEP implementation track module 05: Survey AEP's AI and ML layer and where it plugs into the profile and activation flow. Objectives, topics, common mistakes an

Quick answer

Survey AEP's AI and ML layer and where it plugs into the profile and activation flow. This module takes about 2 hours and lists its learning objectives, topics, common mistakes and prerequisites. Prerequisites: Modules 2-4 complete.

Learning objectives

  • Understand Customer AI, Attribution AI and Anomaly Detection at a conceptual level
  • Identify which datasets and schemas each service needs as input
  • Map an intelligent service output back into a reusable audience

What this module covers

  • Where ML-derived attributes live on the profile
  • Feeding model outputs back into Real-Time CDP segmentation
  • Governance considerations for AI-derived attributes

Common mistakes to avoid

  • Treating a model score as ground truth
  • Skipping the documented input requirements of each service
  • Using derived attributes in activation without governance review

Time and prerequisites

Time investment: 2 hours. Prerequisites: Modules 2-4 complete.

Lab screenshots, sandbox names and configuration IDs are shared with enrolled learners inside the Academy LMS, not on this public page.

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